Upstox Securities Pvt. Ltd.: A Comprehensive Overview
Upstox Securities Pvt. Ltd. is a prominent player in the Indian financial services sector, known for its innovative trading solutions and commitment to investor education. With a focus on empowering investors, Upstox offers a range of services that cater to both novice and experienced traders. Below, we delve into various aspects of Upstox, including its registration details, compliance measures, and investor advisory.
Company Registration and Compliance
Upstox Securities Pvt. Ltd. operates under the following regulatory registrations:
- SEBI Registration No.: INZ000315837
- NSE TM Code: 13942
- BSE TM Code: 6155
- CDSL Reg No.: IN-DP-761-2024
- CIN: U65100DL2021PTC376860
The company is committed to maintaining high compliance standards, with Mr. Kapil Jaikalyani serving as the Compliance Officer. Investors can reach out to him at Tel No.: (022) 24229920 or via email at compliance@upstox.com.
Registered Address
Upstox is headquartered at:
809, New Delhi House,
Barakhamba Road,
Connaught Place,
New Delhi – 110001.
RKSV Commodities India Pvt. Ltd.
In addition to its securities division, Upstox is associated with RKSV Commodities India Pvt. Ltd., which has its own set of registrations:
- SEBI Registration No.: INZ000015837
- MCX TM Code: 46510
- CIN: U74900DL2009PTC189166
Mr. Amit Lalan is the Compliance Officer for RKSV Commodities, and he can be contacted at the same phone number as Upstox or via email at compliance@rksv.in.
Correspondence Address
For RKSV Commodities, the correspondence address is:
30th Floor, Sunshine Tower,
Senapati Bapat Marg,
Dadar (West),
Mumbai – 400013.
Investor Support and Complaints
Upstox prioritizes investor satisfaction and provides multiple channels for addressing complaints. Investors can reach out via:
Filing Complaints on SEBI SCORES
To file a complaint, investors can register on the SEBI SCORES portal. Mandatory details include:
- Name
- PAN
- Address
- Mobile Number
- Email ID
This platform ensures effective communication and speedy redressal of grievances.
Risk Disclosure and Investment Advisory
Investing in the securities market carries inherent risks. Upstox emphasizes the importance of understanding these risks before making investment decisions. Key points include:
- Market Risks: Investments are subject to market fluctuations. It is crucial to read all related documents carefully before investing.
- Brokerage Limits: Brokerage fees will not exceed the limits prescribed by SEBI.
Derivatives Trading Risks
Statistics reveal that 9 out of 10 individual traders in the equity Futures and Options segment incur net losses. On average, loss-makers registered a net trading loss close to ₹50,000, with additional transaction costs amounting to 28% of their losses. Those making profits also incur transaction costs ranging from 15% to 50% of their profits.
Mutual Funds and Investment Products
Upstox offers a range of mutual funds, but it is essential to read the offer documents carefully before investing. The company acts solely as a distributor, and all disputes related to distribution activities do not have access to the Exchange investor redressal forum or arbitration mechanisms.
Investor Caution
As per recent circulars from NSE and BSE, investors are advised to avoid unauthorized collective investment schemes and to refrain from sharing sensitive trading information. Practices to avoid include:
- Sharing trading credentials
- Trading in leveraged products without proper understanding
- Dealing with unsolicited tips from unverified sources
KYC and Transaction Security
Investors are encouraged to update their mobile numbers with their depository participants to receive alerts for transactions in their Demat accounts. KYC is a one-time process, and once completed through a SEBI-registered intermediary, it does not need to be repeated for other intermediaries.
Online Dispute Resolution
SEBI has established an Online Dispute Resolution (ODR) Portal to streamline the dispute resolution mechanism in the Indian securities market. This initiative offers online conciliation and arbitration, benefiting both investors and listed companies. More information can be found on the SEBI ODR Portal.
Conclusion
Upstox Securities Pvt. Ltd. stands out as a reliable and innovative platform for investors in India. With a strong focus on compliance, investor education, and risk management, Upstox aims to empower its users to make informed investment decisions. As the financial landscape continues to evolve, Upstox remains committed to providing cutting-edge solutions and support to its clients.